Customer services at the Finnish Supervisory Agency
Customer services provide advice on the tasks and services of the Finnish Supervisory Agency and support in the use of e-services. Your case will be processed fastest when you use the agency’s e-services. You can find the agency’s service channels on our website on the specific page for each topic.
In this area, we provide services related to
- social welfare and health care licences, supervision, and complaints
- Soteri registrations
- alcohol licences and supervision
- guidance and supervision of the Tobacco Act
- health protection
- state aid towards training.
Contact us
Service form
E-mail: [email protected]
Telephone: +358 295 256 930 (Monday–Friday 9:00–15:00)
In matters concerning the right to practice in social welfare and health care, contact
E-mail: [email protected]
Telephone: +358 295 256 932 (Monday–Friday 9:00–15:00)
We advise both employers and employees on the following topics:
- questions related to employment contracts, pay, working hours, annual holidays, and other terms of employment
- Please note: If you are in a public-service employment relationship, we provide advice on matters concerning working hours and annual leave. The enforcement of other legislation on public-service employment relationships is not within our competence.
- improvements to working conditions and development of occupational safety and health activities at the workplace
- safety of the working environment and working methods as well as machines and equipment
- questions concerning well-being at work, including psychosocial strain, harassment, and inappropriate treatment as well as discrimination at work.
We also receive notifications of occupational accidents.
Ota yhteyttä
Telephone: +358 295 256 808 (Monday–Friday 9:00–15:00, construction sector advisory services Monday–Friday 9:00–12:00), for additional information on advisory services by telephone and exceptional opening hours, please see Tyosuojelu.fi
E-mail: [email protected]
In this area, we provide services related to
- environmental permits, notifications, registrations, and supervision
- water permits and enforcement of the Water Act
- environmental impact assessments
- built environment and land use
- nature conservation permits, notifications, and supervision
- management of water resources and marine environments in Finland
- contact point services
- one-stop shop for environmental procedures.
Contact us
Service form
E-mail: [email protected]
Telephone: +358 295 256 920 (Monday–Friday 9:00–15:00)
In this area, we provide services related to
- supervision of teaching and early childhood education and care, and complaints related to these
- funerals
- youth, sports, and library services
- registration and supervision of real estate agencies, lost property offices, pawnbrokers, debt collection activities, and the Money Laundering Act
- deposits and securities
- storage of safekeeping documents for construction projects
- businesses and associations
- complaints on municipalities and wellbeing services counties and supervision of employment services
- rescue services and preparedness
- decorations and medals.
Contact us
Service form
E-mail: [email protected]
Telephone: +358 295 256 910 (Monday–Friday 9:00–15:00)