Accessibility statement for JulkiTerhikki and JulkiSuosikki

This is the accessibility statement for the public information service of the Finnish Supervisory Agency.

This accessibility statement applies to the JulkiTerhikki and JulkiSuosikki website and has been updated 13.10.2023. The service is covered by the Act on the Provision of Digital Services (306/2019) which requires that public online services must be accessible.

The accessibility of the service has been evaluated by an external organization and any observed shortcomings have been corrected after the evaluation.

Accessibility status of digital service

The service meets all accessibility requirements.

Feedback and contact information

If you notice any accessibility shortcomings on the site, please give us feedback. You can contact us by email at kirjaamo(at)lvv.fi. The response may take 14 days. If you are not satisfied with the answer you received or if you do not receive reply at all within two weeks, you can give feedback to the Finnish Transport and Communications Agency Traficom. Their website provides instructions on how to make a complaint and how the matter is handled.

Contact information

Contact information of Finnish Supervisory Agency:
E-mail: [email protected] 
Telephone: +358 295 254 000 (switchboard)

Contact information of the supervisory authority:
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
E-mail: [email protected]
Telephone: +358 29 534 5000 (switchboard)